FREQUENTLY ASKED QUESTIONS

FAQ

Supplement FAQs

What is the supplement shelf life?

Under proper storage conditions, supplements have a two-year shelf-life after the MFG date (the MFG or Manufacturing date is printed next to the lot# on the underside of each container). If a product has been opened, we recommend consuming it within 60 days of opening.

Where are your supplements made and manufactured?

All of our dietary supplements are made in the USA and manufactured in Certified GMP and FDA registered facilities. Our manufacturers are GMP NSF certified and are thus held to very high standards.

How does Slam Fuel ensure quality and consistency of product?

Our products adhere to stringent standard operating procedures. Ingredient suppliers are carefully validated and ingredients are run through identity, micro, purity, and heavy metal testing.

Are all ingredients in Slam Fuel products approved?

Yes! All ingredients in our supplements are approved by the FDA and sports testing agencies. For a full breakdown of each ingredient in our products, please visit our content page.

Are all ingredients and ingredient amounts on the label?

Yes. All ingredients and ingredient amounts are listed on our product labels. This transparency is a core part of Slam Fuel, as all customers should know what exactly is in the products they are taking. We also take specific measures to avoid using proprietary blends, ensuring our customers know our ingredients are properly dosed and deliver their intended benefits.

Product Information Slam Pre

What are the benefits of Slam Pre?

Slam Pre has been scientifically formulated with proven, high quality ingredients in effective doses to give you the best workout possible.

■ Boosts energy

■ Laser focus

■ Increased muscular endurance and power output

■ Hydration

■ Powerful pumps

When and how should I take Slam Pre?

We recommend mixing one scoop of Slam Pre with 8-10 oz of cold water 30 minutes prior to training. Start with ½ serving to see response and assess tolerance, then gradually increase the dosage. For full effects, mix two scoops in 16 oz of water 30 minutes prior to training.

Will I have jitters or a post workout crash with Slam Pre?

No! Slam Pre has been carefully formulated with high quality ingredients to prevent jitters and crashes. Slam Pre is sugar free, and we added an important ingredient, L-Theanine, in its effective dosage amount of 200mg. L-Theanine Powder ensures a smooth, crash free stimulant release, without counteracting the effects of caffeine.

Why doesn't Slam Pre have creatine?

In clinical studies, creatine has been proven to be effective if properly loaded and maintained, which means it will be ineffective in the amount typically found in pre-workout. To properly load creatine, it is recommended to take 20-25g of creatine for 5-7 days before decreasing the dosage to 5g daily for maintenance. Many companies will add creatine to pre-workout products, however the sad truth is those taking the products will likely not get the benefits unless they are supplementing their creatine elsewhere.

How much caffeine is in Slam Pre?

Slam Pre contains 220mg of Caffeine Anhydrous. We also added 133mg of Infinergy® DiCaffeine Malate. Total caffeine per serving: 320mg

Infinergy® is a precise combination of caffeine and malic acid fused together using an ionic bond into a compound known as di-caffeine malate. Infinergy contains approximately 75% caffeine and 25% malic acid by molecular weight.

The malic acid in Infinergy works to buffer the salts in caffeine, allowing for easier digestion whilst also replenishing the energy produced by caffeine, which also helps to minimize the dreaded post-caffeine energy ‘crash’.

Shipping and Ordes

What is the average shipping time?

We work hard to ship your order the same business day as your purchase. Estimated time of delivery from when the order is placed is 2-5 business days (shipping and fulfillment times may be extended during busier times such as sales, holidays, and unforeseen events such as natural disasters).

Who do you ship through?

Most orders are shipped via USPS or FedEx. We are proud to offer free shipping to the contiguous United States on orders over $49.

Tracking Updates

During busier seasons, carriers may take longer than expected to update the tracking status of a package. If a package has shipped and the tracking status does not update within 3 business days, please contact Slam Fuel for an additional update on your package. If a package shows tracking updates but has stalled at a processing location, please contact the carrier for additional information, as they would be able to provide the most up to date information on your package.

International Shipping

*Working on this*

What if my order is damaged?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

How to contact customer support?

The fastest way to get an answer to your question is to send us an email at support@slamfuel.com

Can’t find the answer?

If you need to talk to a human, you can also call our Customer Success Team Monday-Friday 11-3 pm CST at 512-420-7648.

Want to interact with us on social media?

We have a (insert FB page) Community or check out our (Instagram) (waiting from customers)

What is our return policy?

If you are not completely satisfied with a product you have purchased from www.slamfuel.com, please contact us within 30 days of purchase to be issued a full product refund. To get started, contact us with your order number and refund request: support@slamfuel.com

Military / Service Discount

Do you offer a military/service discount?

We do! We have a deep appreciation for those who serve our country and community. As a small token of our appreciation to your support, we offer a 15% discount on the Slam Fuel store. This discount is available to all active duty military, Veterans, as well as their dependents, and first responders and teachers.

Resale

Want to become a reseller of Slam Fuel products?

We are excited to tell you more about Slam Fuel’s wholesale opportunities. We are grateful to partner and work strategically with different businesses and sellers around the country. To learn more and tell us about your vision of a strategic partnership with Slam Fuel, please email support@slamfuel.com with Wholesale Req: in the subject line.

Brand Ambassador

How do I become a brand ambassador for Slam Fuel?

We offer an industry competitive 10% commission per sale!

The first step to applying for the Slam Fuel ambassador program is to fill out our online application form. If we decide you are a good fit for the Slam Fuel brand and you are chosen to move on after the application, your application will be approved and your account will be activated.

We are looking for individuals who are: Passionate about what they do Engage with Slam Fuel, the athletes, and ambassadors, as well as those within their own community too. Engaged with their community and audience. If you share our products with your friends, family, and followers, we want to reward you. Slam Fuel is built on a community of people passionate about what they do and striving to push themselves to be their best! If you enjoy Slam Fuel products - whether you are an influencer, fitness enthusiast, or just a happy customer who wants to refer their friends, we’ll give you a 10% commission per sale.